ServiceNow Upgrade to Istanbul

ServiceNow [ucsf.service-now.com & help.ucsf.edu] will undergo a version upgrade on Saturday, June 17, 2017. The new version (Istanbul) will have a new, updated, look and feel. We expect most, if not all, functionality to remain the same.

Istanbul provides a new updated interface with some adjustments, as explained here:

Istanbul - New User Interface Overview - video (42:59) [webex/webmeeting recording]

Istanbul - New User Interface Overview - slide presentation (PDF)

itsm@ucsf.edu