What I Do
I am honored to say I work with an exceptional UCSF IT Service Management team!
I mostly provide support to our IT Service Continuity Management Process, which includes:
- Conducting Business Impacts Analysis of new IT applications
- Implementing Disaster Recovery Strategies (ex. Build PeopleSoft & MyReports DR Sites)
- Facilitating the IT Departmental Emergency Operations Center Program and Exercises
- Managing Everbridge Emergency Mass Notification System