Francine Sneddon

Continuity Process Manager

What I Do

I am honored to say I work with an exceptional UCSF IT Service Management team!

I mostly provide support to our IT Service Continuity Management Process, which includes:

  • Conducting Business Impacts Analysis of new IT applications
  • Implementing Disaster Recovery Strategies (ex. Build PeopleSoft & MyReports DR Sites)
  • Facilitating the IT Departmental Emergency Operations Center Program and Exercises
  • Managing Everbridge Emergency Mass Notification System